This blog will help you understand Quality Control. It will explain that what is Quality Control and Quality Assurance. This blog will also elaborate the Process of Quality Control. It will also tell you about Quality control in Industry. Then it will explain the types of Quality Control. This blog also contains Benefits of Quality Control. This is a detailed blog on Quality Control. This blog contain detailed information about Quality Control, Its Types and Processes.
Quality Control vs Quality Assurance, QC in Industry, Types, How to establish QC Processes and Benefits.
1. Quality Control:
Quality control (QC) is a process through which a business seeks to ensure that product quality is maintained or improved. QC requires the company to create an environment where management and so employees strive for perfection. This is done by training personnel, creating benchmarks for product quality, and testing products to check for statistically significant variations.
A significant aspect of quality control is the establishment of well-defined controls. These controls help standardize both production and reactions to quality issues. Limiting room for error by specifying which production activities are to be completed by which personnel reduces the chance that employees will be involved in tasks for which they do not have adequate training. We will learn about Quality Control, its Types and Processes in detail.
2. Quality Control vs. Quality Assurance
Quality control and quality assurance are two very different concepts. QC focuses on ensuring a part meets specifications, while quality assurance is the sum of all the actions needed to demonstrate that quality requirements are fulfilled. As you move through a quality control career, so you might transition from quality control to quality assurance.
Why Is there need of Quality Control?
Creating a product is costly, time-consuming, and so can be unsafe without controls in place. Additionally, if a company sends defective products out for purchase, it could be held liable for injuries or issues that arise from using its products. Quality control inspectors ensure identification of defective or unsafe products. The causes are corrected.
How to do it?
Testing at the various stages of manufacturing helps identify where a production problem is occurring. Quality testing can involve customer service evaluations, questionnaires, surveys, inspections, or audits. A business can use any process or method to verify so that its end product or service meets the customer’s needs.
3. Quality Control Is Different by Industry
The quality control used in a business is highly dependent on the product or industry so it is implemented according to the field.
Examples:
In food and drug manufacturing, quality control includes ensuring the product does not make a consumer sick, so the company performs chemical and microbiological testing of samples from the production line.
At aircraft manufacturing, quality control and assurance is of the utmost importance so manufacturers are required to document, track, and inspect, and re-inspect all items and phases of build to build evidence that everything is completed to very strict standards.
In automobile manufacturing, quality control focuses on parts meeting specifications and tolerances so as QC ensures engines, drive trains, and other mechanical parts operate smoothly, efficiently, safely, and as designed.
In electronics, quality testing might involve using meters that measure the flow of electricity and stress testing.
4. Types of Quality Control
There are a wide range of quality control methods, including:
Control Charts:
A graph or chart tells us how processes changes over time. Using statistics, we can analyze the business and manufacturing processes for being “in control.”
Process Control:
Processes monitored and adjusted to ensure quality and improve performance so this is typically a technical process using feedback loops, industrial-level controls, and chemical processes to achieve consistency.
Acceptance Sampling:
A statistical measure determines if a batch or sample of products meets the overall manufacturing standard.
Process Protocol:
A mapping methodology that improves the design and implementation processes by creating evaluative indicators for each step.
There are other quality control factors to consider when selecting a method in addition to types of processes.
Some companies establish internal quality control divisions when they define quality control. They do this to monitor products and services, while others rely on external bodies to track products and performance. These controls may be largely dependent on the industry of the business. Due to the strict nature of food inspections, for example, it may be in a company’s best interest to sample products internally and verify these results in a third-party lab.
5.How to Establish Quality Control Processes?
Here are 6 steps to developing a quality control process:
1: Set your quality standards
In some industries, you may have to meet quality standards set by an outside body, such as an industry association, the local health and safety inspector, or a government regulatory agency. In others, there aren’t any official quality standards, so you’ll need to set your own.
Each department of your business will have different quality control standards. However, they must all be objectively measurable. For example, if you’re developing quality control standards for your customer service team, “sounding friendly on the phone” is not a measurable standard. Measurable standards might include:
Answering all customer calls by the second ring
Responding to all customer service emails within four hours
Resolving customer service problems in five minutes or less
2: Decide which quality standards to focus on
If you’re looking for ways to improve the quality of your business, start by focusing on the things that have the biggest impact on your profits. This will enable you to get results quickly and also keeps you and your team from becoming overwhelmed with monitoring all aspects of your operation.
3: Create operational processes to deliver quality
W. Edwards Deming believed that well-designed processes lead to high-quality products and services. In a B2B company’s accounting department, operational processes might require preparing. And delivering invoices within 24 hours after a job is completed or a product is delivered.
4: Review your results
Most business software, from financial and accounting apps to customer relationship management or customer service tools, lets you customize the information you collect and use dashboards to view it at a glance so in order to review your data regularly to see how well your company is meeting its quality standards.
5: Get feedback
Use measurable feedback from external sources, such as customer surveys, online ratings, reviews, and net promoter scores (NPS), to get a fuller picture of product and service quality.
6: Make improvements
No matter how well your processes are running, quality control shows there’s always room for improvement, and so making small changes can pay off in big ways.
6. Benefits of QC (Quality Control):
Following are the benefits of:
Protect the reputation of a company
Increase trust on the side of consumers
Provide better employee morale.
It maintains consistent product quality.
QC establishes regulatory compliances.
It makes sure better resource utilization.
QC improves product methods with time.
It increases happy customers of the product.
QC increases the sales of the product.
Quality control is rigorous methodology and testing. As well as industry standards and best practices. No consumer wants to risk using a product that could endanger them or fail expectations.
7. Conclusion:
Quality control and quality assurance are the processes by which a company seek to maintain or improve the product quality of their product. Quality control matters a lot in maintaining the reputation of a company and its product. We can say that if quality control is not followed by the company, its life-span will be much shorter than a company with maintained quality control over the years. Quality control should be followed at every big or small level company to maintain its worth into the market so Company’s reputation and the customer satisfaction completely relies on Quality control techniques and its existence in a company or firm.
To learn more click the links below:
Comments